Description
1. We accept the Paypal payment only.
2. For Credit card, you can make payment via Paypal.
3. Refunds are normally issued within 2 working days.
4. Cancelling Your Order: If you happen to change your mind after placed the order, please send us the email to cancel it, we will do our best to help you.
Returning Your Order: We accept returns. Please contact our customer service team immediately if:
• Your product was damaged during transit.
• You are not satisfied with any product that you have purchased.
All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Please contact our customer service team firstly.
The United States Wide Shipping:
1. All items are posted dispatched from our warehouse in California to USA wide via USPS, UPS.
2. Orders processed within 1-2 working days (on the weekdays – Monday to Friday) of payment verification.
3. We ship to PayPal’s address ONLY. Please make sure your address in PayPal is matched with your shipping address before you pay.
4. After dispatch, tracking number will be available. AUPOST usually delivers between 2- 6 business days. Delivery to WA and remote regional areas can take longer. If you do not receive your item on time, please contact us immediately for further assistance.
5. Please kindly note that we cannot prevent delays/damages in delivery by USPS. If your item has been damaged in transit, please let us know and we will arrange resend.
1. Any question please feel free to contact us asap. Please give us the opportunity to resolve a problem.
3. We will respond within 1 working day or less.
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